Terms of service
Effective Date: 11 February 2026
Website: 3lines.store
Business Location: Mumbai, Maharashtra, India
This website is owned and operated by HA Designs, having its principal place of business in Mumbai, Maharashtra, India (“Company”, “we”, “our”, “us”).
By accessing, browsing, or purchasing from this website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this website.
Your purchase constitutes automatic acceptance of these Terms.
1. ELIGIBILITY
By using this website, you confirm:
You are legally capable of entering into a binding contract under Indian law.
All information provided by you is accurate and complete.
You are purchasing products for lawful purposes only.
2. BUSINESS INFORMATION
Legal Name: HA Designs
Trade Name: 3 Lines
Registered Address: F86 A, Express Zone Mall, Western Express Highway, Goregaon East, Mumbai, Maharashtra – 400063
Customer Support Email: info@3lines.store
Customer Support Phone: +91 8452046143
Working Hours: Mon–Sat | 9 AM–5 PM
All transactions are deemed to be concluded in Mumbai, Maharashtra, India.
3. PRODUCTS & DESCRIPTIONS
We attempt to ensure that product descriptions, images, pricing, and specifications are accurate. However:
Slight variations in color may occur due to lighting or screen settings.
Packaging design may change without prior notice.
Minor measurement tolerances may exist.
Errors may occur inadvertently.
We reserve the right to correct errors, update information, or cancel orders in case of inaccuracies.
4. PRICING & PAYMENTS
All prices are displayed in Indian Rupees (₹).
Taxes and shipping charges are shown at checkout.
Prices may change without prior notice.
In case of pricing errors, we reserve the right to cancel affected orders.
Payment must be successfully processed before order confirmation.
5. ORDER ACCEPTANCE
Orders are subject to availability.
A binding contract is formed only upon payment confirmation and order acceptance.
We reserve the right to refuse or cancel any order at our sole discretion.
6. SHIPPING & DELIVERY
Delivery timelines are estimates only.
We are not liable for courier delays or force majeure events.
Risk of loss transfers upon delivery to the customer.
7. RETURNS & REFUNDS
Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms.
We reserve the right to reject returns that do not comply with policy requirements.
8. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law:
Our total liability shall not exceed the amount paid for the product in question.
We shall not be liable for indirect, incidental, special, or consequential damages.
We are not responsible for damages caused by misuse, improper handling, installation errors, or courier mishandling beyond our reasonable control.
This limitation does not apply where prohibited under applicable law.
9. STATUTORY RIGHTS
Nothing in these Terms limits any consumer rights available under applicable Indian laws, including the Consumer Protection Act, 2019.
If any provision is found invalid, the remaining provisions shall remain in full force.
10. INTELLECTUAL PROPERTY
All website content including text, graphics, logos, product images, and designs are the exclusive property of the Company and protected under Indian intellectual property laws.
Unauthorized reproduction or commercial use is prohibited.
11. USER CONDUCT
You agree not to:
Use the website for unlawful purposes.
Attempt unauthorized access.
Submit false information.
Engage in fraudulent transactions.
Violation may result in suspension or termination.
12. GRIEVANCE REDRESSAL MECHANISM
In compliance with the Consumer Protection (E-Commerce) Rules, 2020:
Grievance Officer: Deepali Deshmane
Email: info@3lines.store
Phone: +918452046143
Address: F86 A, Express Zone Mall, Western Express Highway, Goregaon East, Mumbai, Maharashtra – 400063
Complaints will be acknowledged within 48 hours and resolved within 1 month from receipt.
DISPUTE RESOLUTION & ARBITRATION
13. MANDATORY PRE-DISPUTE NOTICE
If any dispute, claim, or controversy arises out of or in connection with:
These Terms,
Any product purchased,
Payments, delivery, refunds,
Website usage,
the Customer must first provide written notice to the Company and allow 30 days for amicable resolution before initiating arbitration or legal action.
14. FINAL & BINDING ARBITRATION
If the dispute is not resolved within 30 days, it shall be referred to final and binding arbitration under the Arbitration and Conciliation Act, 1996 (India).
The arbitration shall be conducted by a sole arbitrator appointed by the Company.
The seat and venue of arbitration shall be Mumbai, Maharashtra, India.
Proceedings shall be conducted in English.
The arbitrator’s decision shall be final and binding.
15. CLASS ACTION WAIVER
To the fullest extent permitted by law:
Arbitration shall be conducted only on an individual basis.
No class action, consolidated action, or representative action shall be permitted.
The arbitrator shall have no authority to combine claims.
16. EXCLUSIVE COURT JURISDICTION
Subject to the arbitration clause:
Any court proceedings, including enforcement of arbitration awards or interim relief, shall be subject exclusively to courts located in Mumbai, Maharashtra, India.
The Customer expressly submits to Mumbai jurisdiction.
17. LIMITATION PERIOD
Any claim arising from the use of this website or purchase of products must be initiated within one (1) year from the date the cause of action arises, to the extent permitted by law.
18. FORCE MAJEURE
We are not liable for delay or failure in performance due to events beyond our reasonable control, including natural disasters, government restrictions, supply chain disruptions, strikes, or courier failures.
19. MODIFICATIONS
We reserve the right to update these Terms at any time without prior notice. Continued use of the website constitutes acceptance of revised Terms.
